Student Technology Guide: UConn Email - Information Technology (2024)

UConn uses Gmail for the student email system. Your Gmail inbox is where you will receive official university notifications and connect with the UConn community.

To get started and set up your UConn Gmail account, review the following:

Setup your UConn Gmail account

All incoming students get a UConn email account, where they will receive official messages from the university. If you are starting in the fall, your account will be created in Mid-May. It will be created in mid-December if you are joining UConn in the spring semester.

If you were previously enrolled as an Early College Experience or Advanced Placement student at UConn, you may already have a UConn email address.

To find your UConn email address:

You will receive a message from UConn Admissions with your email address, or you can check the UConn phonebook:

1. Go to netid.uconn.edu.

2. Click Log in for more.

3. Once redirected, enter your NetID and password in the fields provided.

If you have forgotten your NetID or NetID password, you can find or reset them at netid.uconn.edu.

1. Once redirected back to the NetID home page, click on the My NetID drop down menu. Click Account Info.

Your UConn email address is displayed along with other important account information including your NetID, student ID number, and more.

To create a password for your UConn email address:

Once you have found your UConn email address, you’ll need to create a password so you can start checking your messages:

1. Go to netid.uconn.edu.

2. Click Log in for more and enter your NetID and NetID password.

3. From the Utilities drop down menu, click Reset Google password.

4. Enter a new password for your account. Re-enter to confirm and click Submit.

To test that your UConn email address and password are working correctly, go to gmail.uconn.edu and log in with your new credentials.

Change your UConn email address

You can change your UConn email address to reflect your preferred name or legal name change. After you change your email address, you will still receive any emails sent to your old one. You cannot create an email address that is already in use.

To change your UConn email address:

1. Add an email alias: the text that appears before @uconn.edu. You can have multiple aliases and messages sent to any of them will appear in your gmail inbox.

2. Choose one of your email aliases to be your published personal name: the username that you use to sign into your gmail account.

For instructions on adding and publishing a new email alias, visit: Changing Your UConn Email Address.

Protect yourself from phishing emails

A phishing attack is a scam that attempts to steal your personal information like account passwords, bank information, and other sensitive data. Phishing attacks are typically fraudulent emails that appear to be sent from a legitimate source, such as the university.

If you do not recognize the external sender of an email, use caution before clicking on links, opening attachments, replying, or taking any other actions.

More recent phishing attacks are known to pose as job opportunities, or faculty and staff members asking you for gift cards or availability. If you receive a message that appears to be from someone within the UConn community but is shown as a Message sent from a system outside of UConn, it may be a phishing scam:

Please note that not all phishing messages come from outside of UConn. Criminals can and do use stolen UConn credentials to send fraudulent emails, and because they originate from within our email system, this banner will not appear.

Some other indicators that an email may be a phishing message include:

1. Urgent requests. Phishing attacks attempt to induce panic in the receiver and cause the person to act before investigating the authenticity of the request.

2. Bad spelling or grammar. Phishing messages are notorious for containing misspelled words or poor grammar.

3. Mismatched email address information. Make sure the email address displayed in the From: field matches the address listed behind mail to:.

4. Generic signature line. A university message is typically signed by a university official, whose name you can verify, and have credible contact information.

5. Unexpected requests regarding personal information. Be extremely wary of following links or answering questions from contacts you did not initiate.

For more information on phishing and tips on how to identify and report phishing messages, visit: Phishing Overview and Protection.

If you are unsure of an email or suspect it may be phishing, forward it to reportphishing@uconn.edu.