Find Gifts That Connect Us
Learn More
To get the myAT&T App for your device:
• Download the myAT&T App on your smartphone or tablet.
• Get the myAT&T App from the Microsoft Store.
• Text the word myATT to 556699 from any device and we’ll send you a link so you can download the app.
• Sign in to the app with the same ID and password you use to manage your account on att.com - your AT&T user ID and password.
Expand all
1. Sign in to the myAT&T App. Learn more about how you can access your bill with the myAT&T App.
2. Under MY WIRELESS BILLS, MY TV BILL or MY INTERNET BILL, select See current and past bills.
3. Choose the bill you want to view.
1. Sign in to the myAT&T App. Note: You can save time when you sign up with hassle-free paperless billing or AutoPay.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
1. Sign in to the myAT&T App. Learn more about how you can get usage balances in the myAT&T App.
2. Under MY WIRELESS USAGE, you'll find your current usage.
3. From here, you can view your current balance info for talk, text, and data use by device.
If you have linked accounts, select MY WIRELESS USAGE and See all my usage.
1. Sign in to the myAT&T App. Learn more about how you can upgrade to new phone or tablet in minutes.
2. Go to UPGRADE-READY DEVICES.
3. Select the device you want to upgrade.
4. Select your new device and review your options.
To change your Wireless plan:
1. Sign in to the myAT&T App.
2. Under MY WIRELESS PLAN choose Manage your plan name.
3. Select Change your plan name.
4. Review the details and select Change plan.
To change your DIRECTV or U-verse plan:
1. Sign in to the myAT&T App.
2. Under MY TV PACKAGE select your plan.
3. Select View or Change your U-verse or DIRECTV Package.
4. Select Digital TV and modify your plan.
To troubleshoot your Wireless device:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select Wireless, from the top menu options.
4. Choose your area of interest and follow the steps.
To troubleshoot your TV or Internet service:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select TV or Internet, from the top menu options.
4. Use our Fix it now diagnostic tool or choose from several other support options.
Expand all
If you are running into snags when signing into the myAT&T App, we've got some tips to help you out.
You can now scan your fingerprint recognition to quickly access your account information. Learn how to enable this functionality in the myAT&T App. Face ID can also give you quick access to your account information for iPhone X only. Find out how to add this feature to the myAT&T App for iPhone X.
If you forgot your AT&T password for signing in, you can easily reset it on the myAT&T App. If you have forgotten your AT&T Email password, you can also sign in to change, reset, or update your email password in the myAT&T App.
Learn about the myAT&T App and get help signing in from AT&T Support. You can also learn how to:
• Check your OS with Device Support
• Troubleshoot the myAT&T App
• Find more myAT&T App help.
Get everything you need to manage your AT&T account from the myAT&T App, right at your fingertips.
Not finding what you're looking for?
Ask a question
Read the latest solutions...
(0)
No conversations found!
Join the latest conversations...
(5)
i have recently needed to receive files larger than 5 MB but they don't come through. if i have the person split to 2 emails, they come through.
Questions
•
2
At&t has been all through my neighborhood cutting down trees and disrupting my current internet service while installing their own lines I assume. They trimmed the trees around my house and left all of the trees behind. It is no small amount. We are not in the city so they will not pick them up.
Questions
•
Internet
cancel my account immediately
Questions
•
Internet
10
3
My friends wife passed away. He doesn't know the password to the wifi that was in her name. Is there a way to get it from router or reset the password from the router? The router is all he has access too.
Questions
•
Internet
5
1
I've been having issues with them since September of 2023. I have returned a phone which still shows on my phone bill for not being returned even though it's been verified that they have the phone and now they cut my phone off because I couldn't pay my phone bill because of the outstanding balance f
Questions
•
Wireless
8
1
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to the AT&T Community?Start by visiting theCommunity How-To.
New to the AT&T Community?
Visit theCommunity How-To.
